Frequently Asked Questions

We provide parking enforcement and vehicle immobilization services throughout the Denver Metro and surrounding areas. Contact us today with your specific location to confirm service availability and discuss your needs.

We service both commercial and residential properties including apartment complexes, retail centers, office buildings, medical facilities, restaurants, and more. For residential properties, we specifically service Permit Parking Only and Reserved Parking Only properties.

Yes, absolutely. All of our services are performed in full compliance with local, state, and federal regulations. We maintain proper licensing, insurance, and follow all legal requirements for parking enforcement and vehicle immobilization. Our team stays current with any regulation changes.

Simply contact us via phone at (720) 275-1348, text, or email. We'll discuss your specific needs, explain our services in detail, and can often begin service within 24-48 hours. For emergency situations or immediate needs, call us directly for the fastest response.

Unless an agent is already on scene, boot response times may vary depending on traffic and/or weather conditions. We strive to accommodate business/property owners and arrive on scene as soon as we possibly can. The vehicle will be immobilized immediately for violation in most cases, to keep parking spaces open to actual customers patronizing business or businesses. And also to accommodate vehicle owner/driver to have them on their way off the property ASAP.

We provide comprehensive documentation as needed for every enforcement action, including photos, video, timestamps, violation details, and clear records of all communications. This documentation helps property managers maintain accurate records if needed and supports any disputes that may arise from violations as needed on a case by case basis.

Yes, we offer professional monitoring services for properties that require regular surveillance. Our team can patrol your property on scheduled intervals to identify and address parking violations proactively. Contact us to discuss monitoring frequency and coverage that fits your property's needs.

Proper signage is essential for legal parking enforcement. We provide guidance on compliant signage requirements including size, placement, visibility, and content specifications. Clear signage protects both property owners and ensures enforcement actions are legally defensible.

When a vehicle is found in violation of parking regulations, our trained professionals install a secure boot device on the vehicle's wheel. Clear instructions are placed on the vehicle for removal and are provided to the vehicle owner/driver, including contact information and payment details.

Boot removal times vary depending on traffic, weather conditions, and location. If an agent is already on scene when payment is arranged, removal can happen immediately. Otherwise, we respond as quickly as possible to accommodate the vehicle owner/driver and have them on their way ASAP.

Tampering with, damaging, or removing a boot without authorization is illegal and may result in criminal charges. Our boots are equipped with security features to detect tampering. Any damage or unauthorized removal will be documented and reported to local authorities. Additional fees and legal consequences may apply.

Yes, vehicle immobilization (booting) is often a safer and more cost-effective alternative to towing. The vehicle remains on your property, there's no risk of damage during transport, and vehicle owners can resolve the situation more quickly without having to travel to an impound lot. It's an effective non-tow solution that still enforces your parking regulations.

Our service fees vary depending on the type of property, frequency of service, and specific needs. We offer competitive pricing and transparent fee structures. Contact us for a customized quote based on your property requirements.

We accept multiple payment methods including cash, credit/debit cards, and digital payment platforms. Payment details are provided on the boot notice placed on the vehicle. Property owners can discuss billing arrangements directly with our office.

The vehicle owner/driver is responsible for paying the boot removal fee. Property owners pay for our enforcement services separately. This structure ensures that violators bear the cost of their parking violations while property owners maintain control over their parking areas.

Yes, we establish a service agreement with property owners that outlines the scope of services, responsibilities, fees, and enforcement protocols. This protects both parties and ensures clear expectations. Our team will work with you to customize an agreement that fits your property's specific needs.

We handle all complaints professionally and maintain detailed records of every enforcement action. Our documentation includes photos, timestamps, and violation details that can address disputes. Property owners can direct complaints to us, and we'll work to resolve any issues while maintaining your parking rules.

Absolutely! We work with you to establish parking rules that fit your property's unique needs, whether it's permit-only parking, reserved spaces, time-limited parking, or visitor parking policies. We'll ensure your rules comply with local regulations and are clearly communicated through proper signage.

We carry comprehensive liability insurance and assume responsibility for our enforcement actions. Our service agreement clarifies liability issues, and we maintain all required licensing and bonding. Proper signage on your property also helps protect you from liability claims related to parking enforcement.

Contact us immediately at (720) 275-1348. We'll review the documentation for your specific case, including photos and violation details. If we determine the boot was placed in error, we'll remove it promptly at no charge. We take accuracy seriously and maintain detailed records of all enforcement actions.

You can file a complaint directly with us by calling (720) 275-1348 or emailing us. We take all complaints seriously and will investigate promptly. You also have the right to report problems to the Colorado Public Utilities Commission at 303-894-2070.

Yes, if you believe the boot removal fee is unjustified, contact us to discuss your situation. We'll review the case details and work toward a fair resolution. All our fees are compliant with regulations, and we maintain transparency in our pricing. If issues cannot be resolved directly, you may contact the Colorado Public Utilities Commission.